Personal information security policy

Personal information security policy

Information security policy

Customer privacy is extremely important to Malu Design, so we only use your personal information in the following cases.

Data protection is a matter of trust and the security of your identity is extremely important to us. Therefore, we will only use your name and certain other information in the manner set out in this Privacy Policy . We will only collect information that is necessary and relevant to the transaction between us and you.

We only keep your information for as long as required by law or for the purpose for which it was collected.
You can visit the website without providing any personal information. When visiting the website, you will always remain anonymous unless you have an account to log in to the website and log in with that account.
If you have any comments or contributions, please send them to the postal address or email We are always ready to listen to your comments.

I. Collection of personal information

Personal information collected will only be used internally at Malu Design for the purpose of better customer care.

When you purchase products at, we collect the following necessary information:

  • Full name of buyer and consignee.
  • Address of buyer and consignee.
  • Phone number of buyer and consignee.
  • Email address.

The above information will be used for one or all of the following purposes:

  • Delivery notifications and customer support.
  • Announce information related to the product.
  • Process orders and provide services and information through the website according to customer requests.

In addition, we will use the information you provide to support customer account management; confirm and carry out financial transactions related to your online payments; check data loaded from our website; improve the appearance and/or content of the site pages and customize them for easier use; identify visitors to the website; research on user demographics; send you information we think you may find useful or which you have requested from you, including information about our products and services, provided you have indicated that you have not objected to being contacted for the above purposes .

When you sign up to receive newsletters from, we will also use your personal information to send promotional/marketing information. You can unsubscribe from receiving such information at any time by using the unsubscribe function in promotional messages.

Payments you make through the website will be processed by our facility Malu Design. You must provide us or our agents or the website with accurate information and must keep the information up to date and notify us of any changes.

Your order details will be stored by us but for security reasons you cannot request such information from us. You need to ensure that information is accessed confidentially and is not disclosed to an unauthorized third party. We will not be responsible for the disclosure of customers’ personal information unless due to our company’s fault.

II. Update personal information

You can update your personal information at any time by logging in (if you have an account) or contacting our customer service department.

III. Personal information security

We ensure that any information collected will be kept securely. We protect your personal information by:

  • Limit access to personal information
  • Use technology products to prevent unauthorized computer access
  • Delete your personal information when it is no longer needed for our record keeping purposes

IV. Disclosure of personal information

We will not share your information with any other company except companies and third parties directly related to the delivery of the goods you have purchased at our company. In some special cases, We may be required to disclose personal information, for example where there are grounds to believe that disclosure is necessary to prevent threats to life and death. health, or for Vietnamese law enforcement purposes.

We commit not to sell or share any customer’s personal information to any other third party without the customer’s consent, except in the following specific cases:

  • To protect Malu Design and third parties: we only provide customer information when we are confident that this information is in accordance with Vietnamese law, protecting the rights and property of service users and customers. Malu Design and other related third parties.
  • Upon legal request from a government agency or when we believe it is appropriate and necessary to comply with Vietnamese law.
  • In the remaining cases, we only provide it to third parties if and only when we receive the customer’s consent. For example: promotional programs involving Malu Design’s cooperation with other partners and sponsors; Provide necessary delivery information for delivery units.

If you believe that your privacy has been violated by Malu Design, please contact us at to resolve the issue.

V. Computer data collection

When you visit, our server will automatically store the information sent by your browser. This information includes:

  •  Your IP address
  •  Browser type
  • Websites you visited before coming to our website
  • The pages of the website that you visit
  • The amount of time you spent viewing those pages, products, searching for information on the site, access times and dates, and other statistics.

Such information is collected for analysis and evaluation purposes to help improve the website, services, and products we offer. Such data will not be related to other personal information.

BECAUSE. Changes to Privacy Policy 

  1. We reserve the right to change and modify the Privacy Policy at any time. Any changes to this policy will be posted on our website.
  2. If you are not satisfied with our handling of your inquiry or complaint, please contact us at

VII. Note

Customer information privacy policy applies at, it does not include or relate to third parties that place ads or are affiliated with us. We recommend that you refer to and clearly distinguish the differences in privacy policies between these websites.